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DATA PROTECTION news and archive

Retail

69 percent of US consumers still willing to give up data for a better retail experience

Following recent data breaches at Adidas, Dior, and The North Face, consumers are trusting fashion brands less and less when it comes to their personal details. However, a new study, The Trust in CX, by Press Ganey Forsta, has found that the large majority of US consumers are still open and willing to share their data if it would offer them a...

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Retail

How to manage privacy risks and customer impact following a data breach like Dior's

French luxury fashion house Dior recently confirmed that it was the victim of a data breach last week in a message sent to those affected, which saw the personal information of some of its customers compromised. The incident saw an unauthorized party access part of the client data bases LVHM-owned brand, exposing customers’ names, mobile phone...

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