John Lewis news and archive

John Lewis taps former Marks & Spencer marketing head as CCO

British department store John Lewis has named Anna Braithwaite as its new chief customer officer. In the role, she has been tasked with leading the John Lewis brand and marketing across all channels, loyalty, customer experience and creative and content teams. Braithwaite, who will report to John Lewis’ managing director Peter Ruis after taking...

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EAST 42ND launches at John Lewis & Partners online, unveiling AW25 collection this July

One of the most closely watched names in contemporary womenswear, EAST 42ND will debut online with John Lewis this July, unveiling a curated edit from its Autumn/Winter 2025 collection. Known for its refined take on wardrobe staples, the launch marks a milestone in the brand’s UK growth strategy. Designed for women negotiating busy, multifaceted...

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John Lewis, Decathlon and Tapestry join Ellen MacArthur’s Fashion ReModel project

A number of established brands and fashion groups have joined in the second cohort of the Ellen MacArthur Foundation’s The Fashion ReModel project. Among the new names are sportswear retailer Decathlon, British department store John Lewis and US luxury group Tapestry. Secondhand marketplace Ebay and Colombia textile manufacturer Crystal S.A.S...

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John Lewis prioritises employee pay and business growth over staff bonus

John Lewis recorded profit growth of 73 percent to 97 million pounds (125.6 billion dollars) for the year ending on January 25, 2025. Despite this profit surge, the company has opted not to reinstate its staff bonus for the third consecutive year. Instead, the partnership plans to invest these gains into strategic business transformation and...

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Profits expected to surge at John Lewis, yet staff bonuses in question

A new forecast has suggested that John Lewis could be expected to reveal a surge in profit of 56 million pounds in the year end to January 2025, bringing its annual profit to 120 million pounds for 2024. This is according to retail analyst Nick Bubb, who told the reporting media outlet, the Guardian, that the company’s sales before VAT is also...

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John Lewis invests 114 million pounds into employee pay increases

John Lewis Partnership (JLP) has announced a 114 million pound investment into increasing pay for its employees. According to the company, which owns both supermarket giant Waitrose and department store chain John Lewis, 77 percent of the investment is voluntary, and goes beyond the requirements of the National Minimum Wage, which is set to...

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John Smedley launches diffusion line at John Lewis

British luxury knitwear brand John Smedley has launched its first diffusion line as it looks to take its 240-year history in British manufacturing and contemporary take on knitwear to a wider audience. The new ‘JS by John Smedley’ diffusion line is stocked exclusively at British department store John Lewis and offers 13 styles made in the brand’...

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John Lewis taps YNAP's Vikki Kavanagh as commercial director

British department store John Lewis has appointed Vikki Kavanagh as chief commercial officer, a role she will take up from April and in which she will report to Peter Ruis, executive director of the retailer. She joins the company from Yoox Net-a-Porter (YNAP) Group, where she had served as managing director of both Net-a-Porter and Mr Porter....

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John Lewis misses targets over festive period

John Lewis Partnership (JLP) has told staff that the company missed its sales targets in the run up to Christmas, meaning it may not make the previously set goal of 131 million pounds in profit for the full year. Internal documents seen and reported on by The Telegraph stated that the John Lewis department store chain and its sister supermarket...

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Unwrapping in 2025 - Leadership overhauls beckon fresh beginnings: The turnaround strategies of new CEOs

2024 seemed to take shape as a period of transition for many of the industry’s biggest players as they looked to swiftly, yet effectively, turn around lacklustre financials and return to growth, profitability or both. To lead such strategies, many took to overhauling their leadership teams, naming new CEOs in the process who have come in guns...

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John Lewis receives Royal Warrant from the King

British department store giant John Lewis has been granted a Royal Warrant of Appointment as a supplier of household goods and furnishings to His Majesty King Charles III. In a release announcing the news, executive director, Peter Ruis, said it was a “proud moment” for the company. His statement continued: “For 160 years, we’ve been focused on...

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‘Swiftonomics’ and the Chloé girl: Fashion that led the way in John Lewis’ trend report

As 2024 wraps up, the year’s slew of trend reports have begun rolling in, giving us an idea of what was “hot” and what was “not” in the realm of fashion. Adding to this is the trend report of British department store John Lewis, which published its 11th edition of ‘How we shop, live and look’, giving insight into both what shoppers were buying...