Omnichannel news and archive

Macy’s adds Claire’s installations and digital bra fitting technology to stores

Department store chain Macy’s has unveiled some new features that have been introduced to a number of its stores, including a new partnership with accessory brand Claire’s. The deal has seen Claire’s store-in-stores added to over 20 nationwide Macy’s locations, including eight of the group’s flagships. A selection of the brand’s hair...

Dec 2, 2022

Business

Camden Market debuts online retail platform for independent traders

Independent retailers and producers within London’s Camden Market will now be available to shop online after the area’s operator LabTech launched a sustainable marketplace for its partners. Forty of the market’s traders have signed up to the platform, developed in partnership with Good Sixty, offering 2,000 products across multiple categories....

Dec 1, 2022

RetailFeatured

5 Ways to reach consumers in the lead up to Christmas

While rising inflation has put increasing pressure on consumers’ budgets, there are still ways in which retailers and brands can make use of various opportunities the upcoming peak shopping period presents. The British Retail Consortium (BRC) has merged its own research with Google and Trinity McQueen’s annual ‘Path to Peak’ 2022 report to...

Nov 17, 2022

RetailFeatured

Lululemon and Hibbett are paving way in omnichannel, according to new report

A new report by omnichannel platform NewStore has detailed the retail brands that were found to be paving the way in omnichannel capabilities. Now in its eighth edition, the firm’s ‘2023 Omnichannel Leadership Report’ audited the operations of 300 luxury, premium and lifestyle retail brands in North America, with the goal of assessing the...

Oct 20, 2022

Retail

River Island integrates Scandit as it looks to modernise store operations

High street retailer River Island has opted to implement Scandit, a data tech company, into its operations in order to modernise its store environment. Store associates for the UK brand have been provided with a Scandit-enabled Samsung smartphone, which has been installed with Microsoft Teams, replacing shared hardware-based scanning devices. It...

Oct 14, 2022

RetailFeatured

Blending physical and digital: The future of retail according to Farfetch

“We strongly believe that the retail of the future is still developing in physical retail,” said Sandrine Deveaux, executive vice president of future retail at luxury fashion platform Farfetch, during a talk at Wired Smarter. The multi-track business conference, which took place on October 11 in London, explored the future of retail, money and...

Oct 13, 2022

Business

Galeries Lafayette launches B2B insights platform

French department store chain Galeries Lafayette has revealed a new B2B platform that provides consumer insights for the company’s partner brands. Entitled ‘Tailored Insights’, the platform utilises data to analyse customer behaviours, which is then provided to brands, giving them the opportunity to better understand Galeries Lafayette customers...

Sept 20, 2022

Business

Mayvenn secures 40 million dollar funding, expands Walmart partnership

Beauty tech-company Mayvenn has announced it has closed a 40 million dollar Series C funding round, led by Cleveland Ave and with participation from Goldman Sachs Asset Management’s Growth Equity business. Initially starting out as a community for professional stylists, Mayvenn has continued to expand into both an e-commerce platform and a...

Jul 14, 2022

Business

Omnichannel tech company PredictSpring secures 16 million dollars in funding

PredictSpring has announced that it has raised 16 million dollars in Series B funding, bringing its total funding to 32 million dollars. The omnichannel commerce and point of sale (POS) technology company said it will be using the funding to accelerate the growth of its omnichannel business and expand its research and development and...

Jun 21, 2022

BusinessFeatured

Aligning goals with a digital first strategy: how John Lewis and Made.com master omnichannel

Aligning the goals of all teams in an omnichannel organisation is essential for retailers to seamlessly guide consumers along their shopping journeys. That was one of the key takeaways from the ‘Working Cross-Functionally to Create a Cohesive Shopping Experience’ panel talk on Monday, at this year’s Shoptalk Europe retail show in London, as...

Jun 7, 2022

RetailFeatured

Klarna launches virtual shopping experience

Payment provider Klarna has announced the launch of a Virtual Shopping offering, allowing customers to browse and buy products through live chats and video calls. Utilising Klarna’s Store App, in-store experts will be able to connect with shoppers online, with the option to provide demonstrations on items and share photos of products with app...

May 16, 2022

Business

Retail experience platform Nexite secures 100 million dollars in funding

Retail data analytics platform Nexite has announced it has secured 67 million dollars in its most recent Series C investment round, bringing the company’s total funding to 100 million dollars. Founded by Anat and Lior Shakedd, the platform provides brands with real-time sales funnel analytics for in-store customer experiences and to help drive...

May 13, 2022