Oracle news and archive

Next apologises after IT failure left staff underpaid

Next has issued an apology to its staff after the integration of a new computer system failed and left many underpaid for months. The British retailer has been working to resolve issues caused by outsourcing its payroll functions to Oracle, a US technology company, which it struggled to merge with its own software. Initially reported by the...

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Report: Retailers out of sync with customer loyalty expectations

Retailers are out of sync with customer loyalty, according to a study by Oracle. Titled: “Retail 2018: The Loyalty Divide,” the study audited 13,000 global consumers across retail and hospitality in five key markets, including the UK, France Germany, India, USA, Brazil, Australia and China. The findings clearly show retailers are out of touch...