At icebreaker and Smartwool, we are two unique brands that embody the same spirit of belonging, adventure, sustainability, and getting out there. We create products made for people who enjoy nature and want to go far and feel good. We do this all while keeping our planet and the impact of our products in mind.

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of fun, adventure-loving people, icebreaker and Smartwool may be just the place for you.

To learn more about our values and our culture, visit www.icebreaker.com or www.smartwool.com.

Sales Associate

What will you do?

A day in the life of a Sales Associate at icebreaker looks a little like this.

As a Sales Associate, you are the face of the brand—bringing energy, authenticity, and a customer-first mindset to every interaction. You will create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service. As part of a collaborative team, you’ll contribute to the store’s success through sales, visual merchandising, and operational excellence. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys connecting with people, and is passionate about delivering best-in-class customer experience. Let’s break down that day-in-the-life a bit more.

Deliver a high level of personalized customer engagement through genuine interactions.
Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
Share relevant product, brand, and community knowledge to enhance the customer experience.
Achieve individual and team sales goals by utilizing available resources and tools.
Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
Perform cashier duties and support loss prevention initiatives as needed.
Maintain a clean, organized, and customer-ready store environment.
Adhere to all company policies, procedures, and safety standards.
Model inclusive behavior that respects diverse backgrounds and experiences.

What do you need to succeed?

We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, along with 0–1 year of relevant experience. A High School Diploma or equivalent is preferred; but we value hands‑on experience and demonstrated achievements most.

The foundation skills you will need in this position are:

Ability to genuinely and comfortably engage with a diverse group of customers.
Strong communication skills—both verbal and written.
Ability to work collaboratively as part of a team and adapt to changing business needs.
Customer service experience preferred; retail experience is a plus.
Willingness to learn and share product and brand knowledge.
Attention to detail and strong organizational skills.
Proficient computer skills including basic retail systems and applications.
Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Now WE have a question for YOU.

Are you in?

Fourchette salariale à l’embauche:

$17.60 - $19.80 CAD per hour

Avantages sociaux chez VF Corporation : Ce poste est un poste à temps partiel ou pour une durée limitée (c.-à-d. un stage) et n’est pas admissible à tous les régimes d’avantages sociaux offerts par VF Corporation. Toutefois, certains avantages offerts par l’entreprise sont accessibles pour ce poste. Vous pouvez consulter un aperçu général des avantages offerts par VF en visitant www.MyVFbenefits.com et en cliquant sur Vous souhaitez vous joindre à VF?. Des renseignements détaillés sur les options d’avantages sociaux auxquelles vous êtes admissible vous seront fournis au moment de l’embauche.

Veuillez noter que nos fourchettes salariales à l’embauche sont établies à partir de données de rémunération du marché. Lors de la détermination de la rémunération spécifique pour ce poste, nous respectons toutes les lois locales, provinciales et fédérales applicables.

Chez VF, nous valorisons une main-d’œuvre diversifiée et inclusive et nous offrons l’égalité des chances en matière d’emploi à tous les candidats et employés. Tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, la couleur, le sexe, l’identité de genre, l’expression de genre, la religion, l’âge, l’origine nationale ou l’ascendance, la citoyenneté, un handicap physique ou mental, un problème de santé, le statut de proche aidant, l’état matrimonial, le statut de partenaire de fait, l’orientation sexuelle, les renseignements génétiques, le statut militaire ou d’ancien combattant, ou toute autre caractéristique protégée par les lois fédérales, provinciales ou locales applicables.

Si vous avez besoin de mesures d’adaptation pendant le processus de candidature, veuillez communiquer avec nous à peopleservices@vfc.com. VF fournira des mesures d’adaptation raisonnables aux personnes qualifiées dans la mesure requise par la législation applicable.

Conformément à toutes les exigences applicables des ordonnances locales en matière d’égalité des chances pour les personnes ayant des antécédents judiciaires (Fair Chance), y compris, sans s’y limiter, l’ordonnance Fair Chance de San Francisco, VF examinera les candidatures de personnes qualifiées ayant des dossiers d’arrestation ou de condemnation.

Hiring Range:

$17.60 - $19.80 CAD per hour

Benefits at VF Corporation: This position is a part-time or limited time position (ie., internship) and is not eligible for all of the benefit plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. You can review a general overview of the benefits provided at VF by visiting www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on the benefits options you qualify for will be provided upon hire.

Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.

icebreaker: Associé(e) des ventes - Laval TouchLab