Refunds news and archive

Authentic Brands Group announces strategic partnership with Reshop

Authentic Brands Group (Authentic), a global brand development and licensing platform, signed a strategic partnership with Reshop. A relatively new platform launched in 2024, Reshop streamlines refunds for consumers and merchants, the partnership sees Reshop become the instant refund provider for all brands within the Authentic portfolio. Set to...

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Retail

Customer refunds cost small UK fashion businesses 48 million pounds

The rate of returns has increased exponentially since online shopping became the norm. New data from Paymentsense’s annual Serial Refunder Report shows UK fashion businesses have lost an estimated 48 million pounds in revenue in customer refunds. Apparel and clothing businesses ranked 7th in the top 10 for the highest value of refunds made per...