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Retail

Pura Vidato open debut pop-up in New York City

Californian-based accessories brand Pura Vida is set to host its first-ever pop-up in New York City right in time for the holiday season. Located at 640 5th Avenue, in the heart of New York, the event marks a significant milestone for the brand, as it brings its signature laid-back, vibrant, and playful charm to the locals of NYC. Set to run for...

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Retail|Study Featured

Negative in-store experiences costing retailers $262 billion in sales

American retailers are struggling to maintain customer satisfaction, with negative in-store experiences costing the retail sector up to 262 billion dollars in lost revenue, according to a recent study from customer experience (CX) expert Forsta. After analyzing 50,000 online reviews from US and UK physical retailers, Forsta found that 48 percent...

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